Roles · Any business

AI claims clerk

Sorts and classifies information according to guidelines and creates new records as necessary for the business.

Aoife Fraser“I sort information and create new records as necessary.”An example character, not a real person.
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Claims clerk · What it does

Three tasks it takes off your hands

  1. Sort information according to guidelines such as content or chronological order.
  2. Scan incoming materials to determine how and where they should be filed.
  3. Add new material to file records or create new records as necessary.
Where these come from

The tasks of “File Clerks” (O*NET 43-4071.00), as O*NET lists them:

  • Sort or classify information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.
  • Scan or read incoming materials to determine how and where they should be classified or filed.
  • Add new material to file records or create new records as necessary.

Claims clerk · Tools and industries

It works in the tools you already use

  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft Word
  • Adobe Acrobat
  • Intuit QuickBooks

Industries it fits

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Role facts from O*NET 31.0 Database (U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), CC BY 4.0), written in our words. Sources and credits