Roles · Any business

AI information assistant

Answers inquiries and provides information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organisation.

Hao Garcia“I transmit information or documents to customers using the computer.”An example character, not a real person.
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Information assistant · What it does

Three tasks it takes off your hands

  1. Transmit information or documents to customers, using computer, mail, or facsimile machine.
  2. Schedule appointments and maintain and update appointment calendars.
  3. File and maintain records.
Where these come from

The tasks of “Receptionists and Information Clerks” (O*NET 43-4171.00), as O*NET lists them:

  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Schedule appointments and maintain and update appointment calendars.
  • File and maintain records.

Information assistant · Tools and industries

It works in the tools you already use

  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft Word
  • Google Docs
  • Intuit QuickBooks

Industries it fits

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Role facts from O*NET 31.0 Database (U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), CC BY 4.0), written in our words. Sources and credits