Roles · Any business

AI office manager

Coordinates office activities and supervises staff work. Resolves customer complaints and reviews records to verify details and monitor work.

Rafael Davies“I resolve complaints and review records to monitor work activities.”An example character, not a real person.
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Office manager · What it does

Three tasks it takes off your hands

  1. Resolve customer complaints or answer questions regarding policies and procedures.
  2. Review records or reports to verify details, monitor work, or evaluate performance.
  3. Prepare and issue work schedules, deadlines, and duty assignments for staff.
Where these come from

The tasks of “First-Line Supervisors of Office and Administrative Support Workers” (O*NET 43-1011.00), as O*NET lists them:

  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
  • Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.

Office manager · Tools and industries

It works in the tools you already use

  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Adobe Acrobat
  • Apple macOS

Industries it fits

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Role facts from O*NET 31.0 Database (U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), CC BY 4.0) and ANZSCO 2022 (Australian Bureau of Statistics, CC BY 4.0), written in our words. Sources and credits