Roles · Any business

AI receptionist

Schedules appointments and maintains calendars. Transmits information or documents to customers. Files and maintains records.

Lucas Russo“I schedule appointments and maintain and update appointment calendars.”An example character, not a real person.
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Receptionist · What it does

Three tasks it takes off your hands

  1. Schedule appointments and maintain and update appointment calendars.
  2. Transmit information or documents to customers using computer.
  3. File and maintain records.
Where these come from

The tasks of “Receptionists and Information Clerks” (O*NET 43-4171.00), as O*NET lists them:

  • Schedule appointments and maintain and update appointment calendars.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • File and maintain records.

Receptionist · Tools and industries

It works in the tools you already use

  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft Word
  • Google Docs
  • Intuit QuickBooks

Industries it fits

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Role facts from O*NET 31.0 Database (U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), CC BY 4.0), written in our words. Sources and credits

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