Roles · E-commerce and retail

AI order clerk

Processes incoming orders and checks inventory records. Computes total charges and verifies customer information for correctness.

Zoe Wang“I check inventory records and compute total charges.”An example character, not a real person.
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Order clerk · What it does

Three tasks it takes off your hands

  1. Check inventory records to determine availability of requested merchandise.
  2. Compute total charges for merchandise or services and shipping charges.
  3. Verify customer and order information for correctness.
Where these come from

The tasks of “Order Clerks” (O*NET 43-4151.00), as O*NET lists them:

  • Check inventory records to determine availability of requested merchandise.
  • Compute total charges for merchandise or services and shipping charges.
  • Verify customer and order information for correctness, checking it against previously obtained information as necessary.

Order clerk · Tools and industries

It works in the tools you already use

  • Microsoft Excel
  • Microsoft Office software
  • Adobe Acrobat
  • Apple Safari
  • Intuit QuickBooks
  • Microsoft Access

Industries it fits

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Role facts from O*NET 31.0 Database (U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), CC BY 4.0) and ANZSCO 2022 (Australian Bureau of Statistics, CC BY 4.0), written in our words. Sources and credits