Roles · E-commerce and retail

AI order entry representative

Receives orders and processes them. Verifies customer and order information. Computes total charges for merchandise or services.

Fatima Andersen“I verify order information and compute charges.”An example character, not a real person.
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Order entry representative · What it does

Three tasks it takes off your hands

  1. Verify customer and order information for correctness.
  2. Enter information on order forms.
  3. Compute total charges for merchandise or services.
Where these come from

The tasks of “Order Clerks” (O*NET 43-4151.00), as O*NET lists them:

  • Verify customer and order information for correctness, checking it against previously obtained information as necessary.
  • Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
  • Compute total charges for merchandise or services and shipping charges.

Order entry representative · Tools and industries

It works in the tools you already use

  • Microsoft Excel
  • Microsoft Office software
  • Adobe Acrobat
  • Apple Safari
  • Intuit QuickBooks
  • Microsoft Access

Industries it fits

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Role facts from O*NET 31.0 Database (U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), CC BY 4.0), written in our words. Sources and credits

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