Patient access specialist · What it does
Three tasks it takes off your hands
- Locate and notify customers of delinquent accounts by mail or telephone to solicit payment.
- Locate and monitor overdue accounts using computers and automated systems.
- Answer customer questions regarding problems with their accounts.
Where these come from
The tasks of “Bill and Account Collectors” (O*NET 43-3011.00), as O*NET lists them:
- Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
- Locate and monitor overdue accounts, using computers and a variety of automated systems.
- Answer customer questions regarding problems with their accounts.
