Roles · Government and public sector
AI case manager
Computes assistance amounts and verifies applicant data to determine eligibility for government program benefits and resources.

Case manager · What it does
Three tasks it takes off your hands
- Compute and authorise amounts of assistance for programs.
- Compile and evaluate personal and financial data to verify eligibility.
- Initiate procedures to grant or deny assistance.
Where these come from
The tasks of “Eligibility Interviewers, Government Programs” (O*NET 43-4061.00), as O*NET lists them:
- Compute and authorize amounts of assistance for programs, such as grants, monetary payments, and food stamps.
- Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status.
- Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.
Case manager · Tools and industries
It works in the tools you already use
- Microsoft Excel
- Microsoft Office software
- Microsoft Outlook
- Microsoft Word
- Microsoft Access
- Microsoft PowerPoint
Industries it fits
Hire this roleRole facts from O*NET 31.0 Database (U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), CC BY 4.0), written in our words. Sources and credits
