Roles · Health care

AI unit support representative

Schedules appointments, completes claim forms, and maintains medical records for the business.

Hassan Price“I schedule appointments and maintain medical records.”An example character, not a real person.
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Unit support representative · What it does

Three tasks it takes off your hands

  1. Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  2. Complete insurance or other claim forms.
  3. Maintain medical records, technical library, or correspondence files.
Where these come from

The tasks of “Medical Secretaries and Administrative Assistants” (O*NET 43-6013.00), as O*NET lists them:

  • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
  • Complete insurance or other claim forms.
  • Maintain medical records, technical library, or correspondence files.

Unit support representative · Tools and industries

It works in the tools you already use

  • Henry Schein Dentrix
  • Microsoft Excel
  • Microsoft Office software
  • eClinicalWorks EHR software
  • Epic Systems
  • Google Docs

Industries it fits

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Role facts from O*NET 31.0 Database (U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), CC BY 4.0), written in our words. Sources and credits