Roles · Hospitality and travel

AI front office director

Coordinates lodging activities and manages staff performance to ensure adherence to policies and procedures.

Aisha Mwangi“I train staff and monitor their performance.”An example character, not a real person.
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Front office director · What it does

Three tasks it takes off your hands

  1. Train staff members.
  2. Observe and monitor staff performance.
  3. Confer and cooperate with other managers.
Where these come from

The tasks of “Lodging Managers” (O*NET 11-9081.00), as O*NET lists them:

  • Train staff members.
  • Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
  • Confer and cooperate with other managers to ensure coordination of hotel activities.

Front office director · Tools and industries

It works in the tools you already use

  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Facebook
  • Microsoft Access
  • Microsoft PowerPoint

Industries it fits

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Role facts from O*NET 31.0 Database (U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), CC BY 4.0), written in our words. Sources and credits

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