Roles · Logistics and transport

AI dispatcher

Schedules workers and equipment for service vehicles. Prepares daily work run schedules. Monitors personnel locations and utilisation to coordinate service.

Hugo Campbell“I prepare daily schedules and monitor equipment locations.”An example character, not a real person.
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Dispatcher · What it does

Three tasks it takes off your hands

  1. Prepare daily work and run schedules.
  2. Record and maintain files or records of dispatch information.
  3. Monitor personnel or equipment locations and utilisation.
Where these come from

The tasks of “Dispatchers, Except Police, Fire, and Ambulance” (O*NET 43-5032.00), as O*NET lists them:

  • Prepare daily work and run schedules.
  • Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
  • Monitor personnel or equipment locations and utilization to coordinate service and schedules.

Dispatcher · Tools and industries

It works in the tools you already use

  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft Word
  • Kronos Workforce Timekeeper
  • Microsoft Access

Industries it fits

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Role facts from O*NET 31.0 Database (U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), CC BY 4.0), written in our words. Sources and credits

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