Roles · Recruitment and HR

AI business agent

Resolves disputes between workers and managers. Negotiates collective bargaining agreements. Coordinates grievance procedures to handle employee complaints.

Erik Ngata“I negotiate agreements and mediate discussions to reconcile differences.”An example character, not a real person.
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Business agent · What it does

Three tasks it takes off your hands

  1. Negotiate collective bargaining agreements.
  2. Propose resolutions for collective bargaining or other labour or contract negotiations.
  3. Mediate discussions between employer and employee representatives in attempt to reconcile differences.
Where these come from

The tasks of “Labor Relations Specialists” (O*NET 13-1075.00), as O*NET lists them:

  • Negotiate collective bargaining agreements.
  • Propose resolutions for collective bargaining or other labor or contract negotiations.
  • Mediate discussions between employer and employee representatives in attempt to reconcile differences.

Business agent · Tools and industries

It works in the tools you already use

  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • ServiceNow
  • Workday software

Industries it fits

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Role facts from O*NET 31.0 Database (U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), CC BY 4.0) and ANZSCO 2022 (Australian Bureau of Statistics, CC BY 4.0), written in our words. Sources and credits