Roles · Software and IT

AI IS tech

Oversees daily computer system performance and installs software or hardware for employee use.

Naomi Taufa“I oversee the daily performance of computer systems.”An example character, not a real person.
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IS tech · What it does

Three tasks it takes off your hands

  1. Oversee the daily performance of computer systems.
  2. Set up equipment for employee use and install software.
  3. Install and perform minor repairs to hardware or software.
Where these come from

The tasks of “Computer User Support Specialists” (O*NET 15-1232.00), as O*NET lists them:

  • Oversee the daily performance of computer systems.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.

IS tech · Tools and industries

It works in the tools you already use

  • Apple iOS
  • Apple macOS
  • Linux
  • Microsoft Active Directory
  • Microsoft Azure software
  • Microsoft Excel

Industries it fits

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Role facts from O*NET 31.0 Database (U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), CC BY 4.0), written in our words. Sources and credits

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