Roles · Software and IT

AI systems specialist

Analyses and troubleshoots existing network systems to ensure correct operation with minimal interruption.

Mateo Owusu“I identify the causes of networking problems using diagnostic software.”An example character, not a real person.
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Systems specialist · What it does

Three tasks it takes off your hands

  1. Identify the causes of networking problems using diagnostic software.
  2. Troubleshoot network or connectivity problems for users or user groups.
  3. Back up network data.
Where these come from

The tasks of “Computer Network Support Specialists” (O*NET 15-1231.00), as O*NET lists them:

  • Identify the causes of networking problems, using diagnostic testing software and equipment.
  • Troubleshoot network or connectivity problems for users or user groups.
  • Back up network data.

Systems specialist · Tools and industries

It works in the tools you already use

  • Apple macOS
  • Linux
  • Microsoft Active Directory
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook

Industries it fits

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Role facts from O*NET 31.0 Database (U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), CC BY 4.0), written in our words. Sources and credits